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1. |
What services does SolidAlert Provide?
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2. |
What are the costs for your services?
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3. |
Why should I register with SolidAlert?
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4. |
Can I use your software on my web site?
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5. |
Do I need to download or install anything to use
SolidAlert? |
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6. |
What protocols do you support?
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7. |
We already have an internal monitoring system, why
would we need your system?
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8. |
How can I contact SolidAlert?
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9. |
How many domains can I monitor?
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10. |
How often do you monitor my site?
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11. |
How do you determine if a server is "up"?
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12. |
How far back do you keep monitoring statistics for my
account? |
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1.
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What services does
SolidAlert Provide?
For an overview of our
services, please see our services and comparison pages.
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2.
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What are the costs for
your services?
SolidAlert provides
our basic service free of charge, we ask only that you register as a
SolidAlert member. We also offer premium services with additional features for a
small monthly/yearly fee.
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3.
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Why should I register
with SolidAlert?
Registration is quick and
easy and provides immediate access to all of our free services and tools. Best
of all, registration is free.
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4.
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Can I use your software
on my web site?
We do not allow other sites
to run our software but you may link to any of our pages from your site.
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5.
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Do I need to download
or install anything to use SolidAlert?
No, all monitoring services
work remotely from our servers. All you need to do is login to your password
protected member area to use our service. You will be able to view your account
history details and have results emailed to you.
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6.
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What protocols do you
support?
With out free service we support ports: 25,80,110,143,993,995,3306.
Additional ports/protocols are available with our premium services.
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7.
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We already have an
internal monitoring system, why would we need your system?
The Internet is a
node/gateway based system. Your internal monitoring may tell you that a
device is broken inside your network or even that the outbound gateway is
having problems, but it may not inform you that inbound connections from
different nodes on the Internet are unable to access your website.
SolidAlert provides monitoring from various geographically diverse
locations on different networks.
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8.
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How can I contact
SolidAlert?
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9.
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How many domains can I
monitor?
Each account
may monitor 1 domain. If you need to monitor additional domains, you can register/upgrade to our premium
service.
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10.
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How often do you
monitor my site?
The monitoring interval for
our free service is 30 or 60 minutes. You may select the monitoring
interval that you want for each domain. Our Premium Services provide 2, 5, 10 and 15 minute monitoring intervals with SMS alerts.
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11.
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How do you determine if
a server is "up"?
Our software checks the
server response code from your host and if the server response code is
"200", "302", "301", "403" or "401", your hostname is considered "up".
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12.
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How far back do you
keep monitoring statistics for my account?
Detailed statistics for each
domain are kept for 2 months while statistic summaries are kept for the
life of the account. All statistics for our premium accounts are kept for
the life of the account.
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